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Komatsu has matured into a global giant over the previous couple of decades thanks to their expertise and strength in the field of logistics, mining, excavating and construction. With progressive designs and technological superiority, they remain at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using contemporary design methods and superior production functionality, Komatsu has distinguished themselves through the engineering of dependable and durable lift trucks that clients from around the planet have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the ever-increasing demand for its products in the North American market. To better expenditures and efficiencies, a modern facility was developed in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to satisfy the needs and demands of their customers worldwide while remaining a primary maker and supplier of progressive lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy customers along with their North American consumers.
After countless years of establishing and maintaining quality consumer service rapport with clients, Komatsu Forklift recognizes that satisfying the needs of the customer is paramount. Komatsu starts all new projects and product developments with the customer's input. By welcoming input and opinions, they are able to establish client needs and expectations then develop innovative concepts and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the beginning and continued throughout the production, service and product sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized experts in crafting lift trucks, construction equipment and heavy duty equipment. Their design ingenuity and expertise assures that each new piece of equipment will hold up in the toughest environments and have the ability to survive the roughest applications. Adherence to stringent engineering principles permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent in-house quality standards all add to high-class lift truck products. Komatsu Engineering Standards translate the modern and progressive expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient manufacturing facility in Covington, Georgia is a full service facility. This contemporary plant starts the production process with raw steel which is then welded, designed and primed. When assembled and painted the lift trucks are ready to leave the plant and enter the market. Maintaining quality control throughout the length of the manufacturing process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as worthy as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated dealer networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating training, or aftermarket support, their diverse network of experienced and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM parts on-hand to offer the necessary service required to keep customers’ operations running smoothly. Computerized, real-time access with next day delivery from their highly automated distribution center is another option. The on-line K-Link system assists dealers with on-line components management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class customers depend on Komatsu forklifts in their day-to-day operations. So Komatsu focuses their attention on their countrywide account customers allowing them to benefit from an original relationship that lets them adapt their relationship in order to enhance consumer output and profits. Komatsu countrywide account customers have access to on-line components and operations support system and a inclusive fleet administration program, providing the ability for Komatsu to be their total solution for any forklift worries.
The well-organized and reliable team members at Komatsu Forklift U.S.A., are dedicated to offering excellent customer support even if it arrives in the form of instruction, sales, aftermarket support, and longterm maintenance. They want to make certain that the client support offered will help their clients satisfy or exceed their business targets while establishing strong working relationships in the process. Komatsu strives to be familiar with each of their customers’ unique means of doing business and enjoys working together to develop a plan to best insure their ongoing success.
