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Komatsu Forklift U.S.A. Inc., a member of the Komatsu Ltd. family, has an encouraging reputation for building durable and reliable lift trucks. They are known worldwide as a corporation who has a proud heritage and who maintains a benchmark of distinction in equipment manufacturing and design.
Komatsu Forklift U.S.A., Inc., a division of Komatsu Forklift Co., Ltd., International Division and Komatsu Utility Co., Ltd remains faithful to their promise of helping to foster a healthier tomorrow. The company heritage dates back to 1921, when Komatsu, Ltd started out in Japan as a manufacturer of mining and construction equipment. Very quickly the company grew into an industry leader and was accountable for building Japan’s first contemporary bull dozer and farm tractor.
Komatsu has developed into a international giant over the previous couple of decades thanks to their expertise and strength in the field of logistics, mining, excavating and construction. Utilizing progressive designs and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using contemporary design techniques and superior manufacturing functionality, Komatsu has distinguished themselves through the construction of dependable and durable lift trucks that consumers from around the planet have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the increasing need for its goods in the North American marketplace. To improve costs and efficiencies, a contemporary facility was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and production operations.
Remaining one of the principal suppliers and manufacturers of durable and innovative forklifts at the moment, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ requirements globally. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied clients along with their North American clients.
After many years of establishing and maintaining quality customer service rapport with clients, Komatsu Forklift recognizes that satisfying the requirements of the customer is vital. Komatsu begins all original initiatives and product developments with the customer's input. By welcoming input and criticism, they are able to determine client needs and expectations then cultivate innovative creations and then manufacture to exceed Komatsu Engineering Standards. Assuring consumers that quality is premeditated from the beginning and continued throughout the manufacturing, service and product sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty equipment, forklifts and construction equipment. Their design expertise assures that every piece of equipment will endure in even the toughest functions and environments. Adherence to strict engineering principles allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict in-house quality standards all factor in to superior forklift products. Komatsu Engineering Standards translate the modern and innovative technology used in advanced mining and construction equipment into world class equipment.
The modern and efficient manufacturing facility in Covington, Georgia is a full service plant. This state-of-the-art plant begins the manufacturing process with raw steel which is then welded, designed and prepared. When assembled and painted the forklifts are ready to leave the facility and enter the market. Maintaining quality control throughout the duration of the production process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift features an first-rate network of company dealers and independent dealers who are working hard to surpass expectations. Specialized in all aspects from sales, service or operating education, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Dealer locations across the country have a Komatsu OEM components on-hand to provide the necessary service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated supply center is an alternative option. The web-based K-Link system assists dealers with on-line parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class clients rely on Komatsu forklifts in their every day operations. So Komatsu focuses their attention on their nationwide account consumers permitting them to gain from an original relationship that lets them customize their relationship in order to raise customer productivity and profits. Komatsu nationwide account customers have access to on-line components and service support system and a comprehensive fleet management program, offering the ability for Komatsu to be their total solution for any lift truck issues.